Smart Mobility projects of Metropolia University of Applied Sciences have introduced robot buses to the streets of Helsinki in residential areas of Kalasatama and Aurinkolahti. The pilot route 90R has attracted the curious passengers with over 2000 visitors taking a ride in less than three months.
As part of the pilot in Helsinki, the participants were able to give feedback by filling an on-board passenger survey. Sami Mäkinen from FLOU has analyzed these survey results.
“Most of the users have been first-timers, and nearly all of them felt the ride was both safe and secure”, Mäkinen points out.
The pilot and the survey have reached a wide audience and especially people over 60 have been eager to participate in the pilot. The reasons for choosing a robot bus over the other transportation options were bad weather and carrying heavy items. The respondents believed they could also use robot buses as part of their daily commuting journey.
”For us to reach the traffic emission reduction goals, the change must happen within the daily routines of our citizens. Leaving your car home requires that there is a wide range of, and above all public, transport services available. The automated public transportation provides a better service level and user experience for wider clientele”, reminds project manager Jari Honkonen from Forum Virium Helsinki.
The pilot in Vuosaari ends in September 2019, but the Sohjoa Baltic project continues in Tallinn, Estonia.