HSL will suspend cash and debit/credit card ticket sales at the service points at Helsinki Central Railway Station and in Itäkeskus due to the escalating coronavirus situation. The goal is to prevent the spread of the coronavirus and to reduce customer contact.
There are various other options for buying tickets and topping up HSL cards close to the service points. For example, tickets are available from ticket machines and other sales points. HSL recommend that people primarily buy their tickets using the HSL app or use the online HSL card service to top up their cards.
Ticket sales are suspended until further notice.
The service points will remain open for other business and value and season tickets will be sold to customers who, for example, need to update their customer group. In addition, service voucher and invoice customers can top up their cards at service points as usual.
Coronavirus updates from Helsinki